Política de privacidad

PRIVACY POLICY

AURELUM (the "Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site") or make a purchase, and describes the privacy rights available to you under applicable United States law. By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

We collect information that identifies, relates to, or could reasonably be linked with you (collectively, "Personal Information"). The categories of information we may collect include:

  • Identifiers and contact data: name, email address, shipping and billing address, and telephone number.
  • Order and transaction data: products purchased, order history, and communications with us.
  • Payment data: payment card and billing information, which is collected and processed by our third-party payment processors and is not stored by us in full.
  • Device and usage data: IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, and interactions with the Site, collected automatically through cookies and similar technologies.

We do not knowingly collect sensitive personal information beyond what is reasonably necessary to fulfill your order and provide our services.

2. HOW WE COLLECT INFORMATION

We collect Personal Information in the following ways:

  • Directly from you, when you place an order, create an account, subscribe to communications, or contact us.
  • Automatically, through cookies, pixels, log files, and similar tracking technologies when you interact with the Site.
  • From third parties, including our e-commerce platform, payment processors, shipping carriers, and analytics and advertising providers.

3. HOW WE USE YOUR INFORMATION

We use your Personal Information for the following business purposes:

  • To process, fulfill, and deliver your orders and to manage returns and refunds.
  • To communicate with you regarding your orders, inquiries, and customer service requests.
  • To send you marketing and promotional communications, where permitted by law and subject to your right to opt out.
  • To operate, maintain, secure, and improve the Site and our products and services.
  • To detect, prevent, and address fraud, unauthorized activity, and other security or legal risks.
  • To comply with applicable legal obligations and enforce our Terms of Service.

4. HOW WE DISCLOSE YOUR INFORMATION

We do not sell your Personal Information for monetary consideration. We may disclose Personal Information to the following categories of recipients, solely as necessary to operate our business:

  • Service providers, including our e-commerce platform, hosting providers, payment processors, shipping and fulfillment partners, and analytics and marketing vendors, who process information on our behalf under contractual obligations.
  • Legal and regulatory authorities, where required to comply with applicable law, legal process, or a governmental request, or to protect our rights, property, or safety, or that of others.
  • Business transfers, in connection with any merger, sale, financing, or acquisition of all or a portion of our business.

Certain disclosures to advertising and analytics partners through cookies or tracking technologies may be considered "sharing" or a "sale" under certain state privacy laws. Please see Section 8 regarding your rights and choices.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, pixels, and similar technologies to operate the Site, remember your preferences, analyze traffic, and deliver relevant advertising. You may control cookies through your browser settings; however, disabling certain cookies may affect the functionality of the Site. Where required by law, we honor recognized opt-out preference signals, such as the Global Privacy Control (GPC).

6. DATA RETENTION

We retain Personal Information for as long as necessary to fulfill the purposes described in this Policy, including to satisfy any legal, accounting, tax, or reporting requirements, and thereafter for the period required or permitted by applicable law.

7. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect Personal Information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security. You transmit information to us at your own risk.

8. YOUR PRIVACY RIGHTS

Depending on your state of residence, you may have some or all of the following rights under applicable United States privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act (the "CCPA/CPRA"), and comparable laws in other states:

  • Right to know / access: to request the categories and specific pieces of Personal Information we have collected about you.
  • Right to delete: to request that we delete Personal Information we have collected from you, subject to legal exceptions.
  • Right to correct: to request correction of inaccurate Personal Information.
  • Right to opt out: to opt out of the "sale" or "sharing" of your Personal Information and of targeted advertising.
  • Right to non-discrimination: to not receive discriminatory treatment for exercising your privacy rights.

To exercise any of these rights, submit a verifiable request to us at CONTACT@AURELUM.US. We will respond within the timeframe required by applicable law. We may need to verify your identity before fulfilling your request, and you may designate an authorized agent to act on your behalf where permitted by law.

California "Do Not Sell or Share My Personal Information"

California residents, and residents of other states affording equivalent rights, may opt out of the sale or sharing of their Personal Information and of targeted advertising by contacting us at CONTACT@AURELUM.US or by enabling a recognized opt-out preference signal in their browser.

9. CHILDREN'S PRIVACY

The Site is not directed to, and we do not knowingly collect Personal Information from, children under the age of thirteen (13) in accordance with the Children's Online Privacy Protection Act (COPPA). If you believe a child has provided us with Personal Information, please contact us at CONTACT@AURELUM.US, and we will take appropriate steps to delete such information.

10. THIRD-PARTY LINKS

The Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of such third parties, and we encourage you to review their privacy policies before providing any information.

11. INTERNATIONAL USERS

The Site is operated in and directed to users in the United States. If you access the Site from outside the United States, you acknowledge and agree that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time, in our sole discretion. Any changes will be effective immediately upon posting to the Site, with the "Last Updated" date revised accordingly. Your continued use of the Site following the posting of changes constitutes your acceptance of the revised Policy.

13. CONTACT

For any questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact our sole point of contact:

CONTACT@AURELUM.US